Privacy policy

This Privacy Policy explains how UAB Yakiwood (hereinafter referred to as “Company”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website www.yakiwood.eu or place an order in our online store.

1. General Provisions

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable laws of the Republic of Lithuania. This policy applies to all our customers, visitors, and website users.

2. Data We Collect

We may collect the following personal data:

• Identification data: first name, last name.
• Contact details: email address, phone number.
• Delivery information: address, postal code, city, country.
• Payment information: payment method, bank card details (processed via secure payment providers; we do not store this data).
• Order information: purchased items, order amount, order date.
• Technical data: IP address, browser type, device type, visit time.
• Cookie data: browsing activity on our website.

3. Purposes of Data Processing

We process your personal data for the following purposes:

1. Processing and delivering your orders.
2. Customer service and responding to inquiries.
3. Processing payments and accounting.
4. Improving our services and website.
5. Sending marketing communications (if you have given consent).
6. Complying with legal obligations.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract performance (e.g., when you place an order).
• Legal obligations (e.g., accounting requirements).
• Consent (e.g., receiving newsletters).
• Legitimate interest (e.g., ensuring website security).

5. Cookies

Our website uses cookies to ensure proper website functionality, enhance user experience, and analyze traffic. For more details, please refer to our Cookie Policy.

6. Data Retention Period

• Order data – stored for 10 years in accordance with accounting requirements.
• Marketing data – stored until you withdraw your consent.
• Technical (cookie) data – stored for no longer than 2 years.

7. Data Sharing with Third Parties

We may share your data with:

• Payment service providers (e.g., Paysera, Stripe, PayPal).
• Delivery service providers (e.g., DPD, LP Express, DHL).
• IT and website maintenance providers.
• Public authorities when required by law.

8. Your Rights

Under the GDPR, you have the right to:

• Receive information about how your data is processed.
• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Restrict data processing.
• Object to data processing.
• Request data portability to another service provider.
• Withdraw your consent at any time.

To exercise your rights, contact us at: info@yakiwood.eu

9. Data Security

We apply technical and organizational measures to ensure that your personal data is protected against unlawful or accidental destruction, alteration, disclosure, or unauthorized access.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Information

UAB Yakiwood
Company code: [Insert]
Address: [Insert]
Email: info@yakiwood.eu
Phone: [Insert]